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Need to get in touch with the Credit Union?

You can send us a secure message through Digital Banking ! Just look for the Message Center.

You may also fill out the form below and someone from the Credit Union will respond within one business day.

Main Contact Info:

  • Please call us at 617-495-4460, or text us at 857-971-4460
  • Email: [email protected] (Remember to never send sensitive personal information such as your Social Security number or account numbers via email)
  • Fax: (617) 812-8401
  • Mail: PO Box 382609
    Cambridge, MA 02238-2609

Support Center Hours:

  • Mon – Fri – 8:30 am – 5:00 pm
  • Sat – 8:30 am – 12:00 pm

Credit & Debit Help Lines:

Debit Card Help (24/7): (888) 918-7808

Credit Card Help

For any of the below issues, please contact our 24/7 credit card support line at (866) 820-6815

  • Order ATM card
  • Any type of card Fraud
  • Any type of card transaction dispute
  • When ordering embossed cards
  • When setting debit or credit card pin

For all other issues, please contact our Support Center during business hours at (617) 495-4460

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